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Position
Title:
Registrar, Fee Based Programs
Department:
Education
Reports to:
Education Programs Supervisor
Pay
Rate :
?
Position
Duration :
Temporary, with possible extension to year-round
Summary:
Register participants for fee-supported programs including
classes, camps and Sr. Lupazoo Walkers. Process
payments, schedule classrooms, monitor day to day operations of
classes and camps and coordinate supplies. Lead tours, teach classes
and assist with curriculum development, class selection and marketing.
Essential
Duties and Responsibilities: include the following. Other
duties may be assigned
- Register children, families and adults for fee-supported
education programs.
- Process payments, arrange credits and refunds and maintain
waiting lists.
- Schedule classes, coordinate classroom needs, and schedule
keepers for special talks.
- Lead tours, teach classes and assist with Instructors scheduling.
- Assist with researching and developing classes and writing
up class descriptions.
- Serve as the liaison between the Lupazoo and program participants.
- Maintains all program attendance and revenue records.
- Maintains participant database.
- Assists in the production and distribution of the classes
and camps copy.
- Acts as lead for instructors and assist in program presentation
as necessary.
- Assist with the development of program materials, training
programs and classroom presentations.
- Monitor day to day operations of fee-based programs.
Supervisory
Responsibilities:
This job has no supervisory responsibilities but is a lead instructor
position.
Qualifications:
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Education
and/or Experience:
Bachelor's degree (B. A.) from four-year college or university;
and two years related experience working as a registrar or in
a customer service position and/or training; or equivalent combination
of education and experience. Must have experience with a variety
of computer programs and databases. Must have excellent telephone
skills and the ability to present a positive image both by phone
and in person. Must have the ability to maintain accurate and
detailed records, handle busy, stressful days, work independently
and cooperatively with a variety of people and deal with clients
in a courteous and professional manner. Must have excellent computer
and organizational skills. Knowledge of the Lupazoo, zoology, ecology
and conservation a plus. Must be enthusiastic and customer service
oriented.
Certificates
and Licenses:
Specific software knowledge
First Aid and CPR
Send
resume to:
Email: Applications@Lupazoo.org
(Put ‘Registrar, Fee-Based Programs’ in the subject
line)
Mail:
Human Resources
Attn: Registrar, Fee-Based Programs
545 West Street
Ludlow, Mass. 01056
Application
Deadline:
May 30, 2004
***NO
PHONE CALLS PLEASE***
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